Tuesday, June 17, 2008

MAS' Folly

I want to know what is so special about budget carrier AirAsia boss Tony Fernandes. He had been enjoying discounts up to 75 percent when flying on Malaysia Airlines (MAS), its bitter business rival.

According to the letter, which was addressed to Fernandes, the AirAsia chief executive officer had been enjoying steep discounts when flying MAS over the past two years.

Idris nevertheless brought bad news for the AirAsia boss in the letter - his travel privileges had been withdrawn beginning this month.The reason for the termination, said the MAS CEO, was the many salvos Fernandes has been firing at the national carrier which had angered its staff members.

Idris stated in the letter that his company had tried to fend off the complaints from its staff through their powerful unions on why Fernandes, who had criticised MAS on numerous occasions, was granted such a privilege.

This is solely MAS' folly. First, why give preferential treatment to an individual, worse your main competitor and critic? What about us, Malaysians? This is a case of bad subsidy. Tony is one of the richest Malaysians.

Second, the retraction of the preferential treatment is hilarious and childish. If I criticize MAS, will it cancel my booking?

Classic stupidity at work.


Anonymous said...

According to MAS, this GOODWILL practise has been the norm for the airline industry.

But, I am not sure whether such treatment has been extended to other prominent individuals in Malaysia.

Foo Yoong said...

Come to think of it, do the rich really need to be subsidised? Surely they can afford and not to mention most will not dig into their own pocket to pay for something as they will charge it to their own company.

Is it the giving of fringe benefits to the upper echelon is a form of you rub my back and I rub yours to promote a big family up there? On second thought it might not be the way. Joe Studwell author of Asian Godfathers was right in stating that there are no brotherhood between the rich. All they have are deep fear and sceptical of who are better than each other.

Anonymous said...

Is MAS stand for "Mana Ada System"? There is no explanation from those retarded officials in our national carrier, it is covered under OSA.

CP said...

Never mind, Tony Fernandes said he received 75% discounts from Cathay Pacific and Qantas Airlines, and flew free with Virgin Airlines.

Fernandes said he had been enjoying 50% discounts from MAS for first/business class and 75% for economy class. He said he never used the 75% discount as it was only for domestic routes which he flew on AirAsia.

When contacted, Fernandes said he felt surprised when he received the letter “about three weeks ago”.

He explained that discounted or free seats were a courtesy offered to fellow airline chief executive officers and this was practised even between the “bitterest of enemies”.

“We also offer free seats to Idris, but he’s never taken up the offer,” he said. That offer to Idris, he said, would not be withdrawn.

Asked if he was offended by MAS’ withdrawal, he replied: “No, just a little disappointed.”

“I never complained when MAS launched its free fares promotion. It is nothing personal and I will continue to ask for a level playing field.”

“I’d like to say that MAS has the best crew and I’ve always been treated warmly by MAS staff. They have always paid me utmost compliments on what we’ve done with AirAsia.


Anonymous said...

Guys, Fernandes say its "standard practice" but read Jala's letter. Fernandes ASKED for the discounts... rich, stingey and tak malu :-)

“We've provided the travel privilege out of goodwill since 2006 in response to Tony’s request for interline facility for his own travel on our international routes although AirAsia does not have an interline agreement with Malaysia Airlines,”

zoe said...

My uncle works in MAS and he said, the staff r so pissed off to Tony, because he kept complaining this and that...and some of the things he said out there are not true. That's why the employees complained to the CEO and asked him to take back the discount from Tony.. fight until like this, damn drama man....