De facto KPI Minister Koh Tsu Koon said, "Ministers are expected to achieve their key performance indicators (KPIs) for their ministries in less than two years."
He added, "All ministers have already submitted their preliminary KPIs. All ministers except for a few who were away on official duties, had attended two six-hour workshops chaired by Prime Minister Datuk Seri Najib Tun Razak."
Koh expected to get some results from some of the ministries soon. My initial reaction is this is an impressive excercise.
However, we should set our own KPI targets for Koh. The first thing he should do is to make these KPIs public and transparent. These KPIs are useless if they are only limited to the access of Koh, BN bigwigs, Khazanah officers and the ministers.
Koh said, "At this stage, he said, nobody would be punished for failing to meet the KPIs."
We would like to know how long does it take for a punishment to be meted out - suspension or replacement of inept ministers? It surely cannot go on forever. Is Koh given the power to review and propose action against non-performers?
He said the national KPIs, which the Prime Minister would focus on, would be made public within the next few months.
He should ensure that the KPIs for ministries will be made public too. The government needs to be accountable to the people. We should not rely on just the experts and specialists (hired by the government) to tell us whether the services provided are below par or not.